Feeling ill? Test positive?
You need a TeleHealth Visit

Dr. Cross facilitates contactless telemedicine visits through Dr. Chrono.

Did you purchase a COVID test through PHTX? If yes, your telehealth visit is included with your test.

If you need a visit due to a seasonal illness or jus need a prescription refill, you can make an appointment here.

Frequently Asked Questions

When should I get tested?

• First Determine your exposure risk:
  • High risk: within 6 feet, without a mask, and longer than 15 minutes of exposure
  • Low risk: same general area (more than 6 feet,) with mask, less than 15 minutes of exposure
• If high risk then we recommend to isolate, and to be tested 3 days after the initial interaction, with or without symptoms. If test is negative, then retest on day 6.
• If low risk then we recommend to isolate and be tested at least 3 days after exposure.
• If symptoms develop at any time, it is recommended to be tested a second time. Center for Disease Control (CDC)

When can I return to work with exposure?

• Low risk exposure without symptoms: test on day 3 and with negative test, you may return back to work immediately.
• High Risk exposure without symptoms: test on day 3 and day 6. If both negative, then return to work with mask and continue 6 foot distance.
  • If any symptoms develop, home and isolate immediately, retest on day 6.

When can I return to work a with positive test?

• If you have no symptoms isolate and stay home for at least 10 days.
• If you have symptoms isolate and stay home for at least 10 days. Once your symptoms are improving and you have no fever without medications you may return to work.

Do you accept insurance?

• At this time we are not accepting insurance but we are working to become in network. In the mean time, you can submit your receipt to your insurance company for reimbursement.
• We currently accept HSA and FSA cards. We will provide receipts for payment as needed.
• You must remit payment at the time services are rendered. Pricing information can be found here.

Why are you not conducting the Antibody test?

• The CDC does not currently recommend using antibody test as the sole basis for diagnosis of acute infection.
• Antibody tests are not authorized by FDA for such diagnostic purposes.
• Antibodies most commonly become detectable 1-3 weeks after symptom onset, at which time evidence suggests that infectiousness likely is greatly decreased and that some degree of immunity from future infection has developed.
• Any positive antibody results should be confirmed with a second independent test. For more information on COVID-19 testing click here.